Healthcare providers across Union County are working on the front lines to keep our community healthy, and serve those who are not well.  Due to the COVID-19 outbreak, they have added extra precautions and new procedures for patients, as well as visitors. 

Atrium Health

Visitor Restrictions apply to all Atrium Health inpatient locations.  Effective Thursday, March 19, only essential patient visitors will be allowed to visit, including:

Patients in the Intensive Care Unit (ICU) or patients at the end of life
Patients who need a healthcare decision maker or visitor to help in communication or mobility
Minor patients less than 18 years
Patients having a baby and birthing coaches
Learn more details here.

Virtual Visits:

To find the hours and procedures of a particular practice, search for the practice here.

Benchmark Physical Therapy

Now offering Telehealth or virtual visits for new or existing patients. Learn more details here.

Family Urgent Care

Now offering Telehealth & TeleMedicine appointments. Learn more details here.

Novant Health

24/7 Hotline active: 877-9NOVANT

Visitor restrictions are in place.  

We also are highlighting our virtual health options for patients. Virtual visit options range from 24/7 on-demand video calls to scheduled video visits.

TytoHome, a medical exam kit with attachments patients can use at home, allowing a provider to virtually examine sounds and images. Novant Health is the only healthcare system in the Carolinas to offer this type of enhanced virtual care. To make it more accessible to more people, potentially eliminating unnecessary visits to medical facilities in this current climate, NH Digital Services LLC is offering TytoHome devices at a 50% reduced cost at

Nonessential surgeries, procedures and doctor office visits are postponed.

Novant also has a self-guided coronavirus assessment tool

Novant has opened several screening centers for those who do not have a primary care physician, but are experiencing symptoms.  The closest one to Union County is:

Novant Health Screening Center – Matthews
3330 Siskey Parkway
Matthews, NC 28105
Hours: 8 a.m. to 5 p.m.

For the latest information, visit:

AFC Urgent Care

Beginning immediately, we are setting up an outdoor tent to be able to screen patients for various symptoms prior to allowing them to enter our buildings and potentially spread any viruses. If our providers are exposed to the COVID-19 virus they would have to be quarantined for 14 days.

Customers requiring Workers Compensation visits or Occupational Medicine assessments will be welcome in the general waiting area if they are not ill.  Please consider utilizing our facilities so that we do not overwhelm the ER’s.

We are implementing an at home video chat (telemedicine) with your local AFC provider through your smartphone or tablet. This AFC telemedicine solution should be up and running by Sunday, March 22nd.

Patients should go to to a center that is convenient to them and complete the online registration prior to arriving ensuring that the check in process is as efficient as possible.

Upon arrival, patients will be asked to enter alone unless a caregiver is needed or a minor child is the patient, this is to avoid anyone contracting even minor illnesses in our lobbies.  We want to continue to stress the need for “Social Distancing.”

Lastly, we are working with our suppliers to provide the COVID-19 tests, but there are very small quantities available.  When and if we are able to provide testing specific to the COVID-19 virus we will be in further communication.

For more information, please visit our website at

Austin Drugs

Able to provide hand sanitizers, service medications, and provide delivery.

Delivering wellness baskets to nursing and group homes around Monroe


Carolina Family Chiropractic 


Monday 7:00-11:30 and 2:00-4:00
Tuesday 7:00-11:30
Wednesday 7:00-11:30 and 2:00-4:00
Thursday 7:00-11:30 and 2:00-4:00
Friday 7:00-11:30

Phone Number: 704-321-0656

CCS Express Care

The clinic is offering Virtual visits for a flat rate of $50 for most sick visits, women’s health, birth control and many more.

Hours: Monday – Saturday, 7:30 a.m. – 11:30 p.m.
Website: Click Book Appointment, then select Televisit for the reason.

Expressions Family Dental

Dr. Nelatoor is providing emergency Dental services.  The extent of emergency determines treatment requirement.  Patients can call or email for more information.

Phone Number: 704-256-3548

Family Urgent Care

3007 Wesley Chapel Stouts Rd Ste B,  Monroe, NC 28110
Hours- Monday – Friday 8:00 a.m. – 8:00 p.m., Saturday & Sunday 8:00 a.m. – 4:00 p.m.
Phone Number: 704-412-3612

Follow the instructions of the CDC- If patient has the following symptoms-fever, cough and shortness of breath, call the office before coming in for further instructions

We are working on offering virtual visits

Franklin Street Pharmacy

Curbside pickup available

Increased deliveries, including free delivery for over the counter items


Novant Health Child & Adolescent Medical Group

Operating hours: Monday – Friday 8:00 a.m. – 5:00 p.m.
Phone Number: 704-384-8460

Now offering E-visits and Virtual Visits.  Download the MyChart application and the Zoom application

Starting Tuesday, March 17, we will be seeing only well visits in the morning. All sick appointments will be seen in the afternoon. Please limit the number of people coming to the visit to one adult and the patient. Please call the office with any questions.

Reafield Dental:

Open to patients who are experiencing dental emergencies, such as pain, broken teeth, bleeding/trauma, swelling or infection.


Monday           9:00 am – 6:00 pm
Tuesday           9:00 am – 5:00 pm
Wednesday      9:00 am – 5:00 pm
Thursday         7:00 am – 4:00 pm
Friday  9:00 am – 1:00 pm

Phone Number: (980) 500-3999